Question 1

How do I place an order?

Accepted Answer

Choose your pickup date, select the items you'd like, and complete your order through our online shop. Because everything is made in small batches, availability is limited for each pickup.

Question 2

When do I need to place my order?

Accepted Answer

Orders are accepted during each preorder window and close a few days before pickup, or earlier if we sell out. The closing date and time will always be shown when you select your pickup date.

Question 3

Where and when is pickup?

Accepted Answer

Pickup is at The Shanty Restaurant in Wadsworth, IL. Pickup is available on Tuesdays and Fridays during the time shown for your selected pickup date. Please enter through the front entrance and check in with the hostess, and they'll be happy to help you with your RISE order.

Question 4

Do you offer delivery or shipping?

Accepted Answer

At this time, RISE orders are available for local pickup only at The Shanty Restaurant in Wadsworth, IL. We do not currently offer delivery or shipping.

Question 5

How can I pay?

Accepted Answer

Payment is made securely online when you place your order. Simply follow the checkout steps to complete your purchase and reserve your items for your selected pickup date.

Question 6

Can I change or cancel an order?

Accepted Answer

If your need to change or cancel your order, please contact us as soon as possible. Because each order is baked specifically for your selected pickup date, changes or cancellations may not be possible once the preorder window has closed.

Question 7

Where can I find ingredient and allergen information?

Accepted Answer

Ingredients and allergen information is listed with each product. Please review the product details before ordering, and contact us if you have any questions about a specific item. Products are prepared in a shared kitchen where common food allergens are handled.

Question 8

Do you offer different sourdough flavors?

Accepted Answer

Yes! Classic Sourdough will always be available, along with a rotating selection of specialty flavors. Featured flavors will typically change about every two weeks, so be sure to check back to see what's baking next.

Question 9

How should I store my sourdough?

Accepted Answer

For the best texture, store your sourdough at room temperature in a bread bag or bread box. For longer storage, slice the loaf and freeze it in an airtight bag, then toast or warm slices as needed. Avoid refrigerating your bread, as it can cause it to dry out faster. And a good, sharp bread knife makes slicing a fresh loaf much easier!

RISE

FAQ

Frequently Asked Questions